COMPANY INFO

For resellers, these 'acceptable uses' are also extended to your customers.
The first and most important thing to note is that:
BY LOGGING INTO YOUR ACCOUNT IT IS UNDERSTOOD THAT YOU HAVE READ AND AGREE TO OUR TERMS OF SERVICE, WE CANNOT ACCEPT ANY RESPONSIBILITY FOR ANY LOSS OF BUSINESS WHICH MAY OCCUR FROM SERVICES BEING CANCELLED AS A RESULT OF INFRINGEMENT OF THESE TERMS.

CENTREHOST provides web hosting to numerous clients which means that we have a responsibility to protect each client and to provide the best services available.
The following guidelines were established to ensure these crucial obligations are met.

These Policies, Guidelines, and Disclaimer are intended for all domains residing on CENTREHOST servers including regular hosting clients, resellers, and their clients.
We ask that all clients reselling our hosting services in any way, including those providing non-virtual hosting services, implement these same Policies, Guidelines and Disclaimers into their own web sites to ensure that the same are understood and met by their clients.

Resellers and their clients are bound by these same Policies, Guidelines and Disclaimers.
By reselling and purchasing CENTREHOST's services, you hereby agree that CENTREHOST shall not be held liable for any promises or failure of same that Reseller's extend to their clients, including but not limited to, the quality of service, financial obligations, financial losses or any other claim NOT provided to Reseller in writing by CENTREHOST.

It is the legal duty and obligation of the Reseller to provide these policies and guidelines to all their client(s).
Data stored on our servers is not guaranteed to be backed up.
It is recommended that you keep an independent backup of all data stored in your space.
VERY IMPORTANT >>>> BACK UP YOUR DATAFILES <<<<

You may not run server processes (e.g. talkers/IRC bots) from your space.
Sorry, No Chatrooms, they bog down the servers.

To protect your privacy we never distribute your name or e-mail address to any third parties.
By logging into your account, or uploading files to it, you are indicating your acceptance of these terms and conditions.

Unacceptable Uses:
These include spamming (sending unsolicited advertising to those with which the customer has no existing business relationship, posting off-topic advertising in newsgroups); spoofing (using a return email address which is not the valid reply address of the sender or sending an email message which does not contain enough information to enable the recipient to identify the party who is really sending the message; passive spamming (promoting a web site hosted by CENTREHOST by spamming from some other source), trolling (posting controversial messages in newsgroups to generate responses), mail-bombing (inundating a user with email without any serious intent to correspond), generating a higher volume of outgoing mail than a normal user (20% or more of available system resources), and subscribing someone else to an electronic mailing list without that person's permission.

A message is considered unsolicited if it is posted in violation of a newsgroup charter or sent to a recipient who has not requested the message.

Making an email address available to the public does not constitute a request to receive messages.

Distribution of mass emailing programs is also prohibited. All recipients on a mailing list must have personally subscribed.

Mailing lists may not be used to distributed unsolicited email. Any customer repeatedly "mail-bombed" or that attracts such behaviour will be asked to leave. If you are not sure if your actions will be in violation, please ask first abuse@centrehost.co.uk. We also do not allow sites selling spam-ware.

Unacceptable behaviour:
Centrehost and their colleagues will not under any circumstances tolerate any form of abuse by any client for any reason what so ever, by paying for our services you are agreeing to all our terms of service and shall abide by these terms in a courteous and professional manner at all times, if any abuse is is directed at any persons working for, or as part of Centrehost, your account can and will be terminated.

Abuse of the legal rights of others:
Examples of unacceptable activities in this regard include posting private information about a person without their consent, infringing intellectual property rights, defaming a person or business, and knowingly making available code which will have a deleterious effect on third party computers.

CENTREHOST supports free speech on the Internet, and will not suspend or cancel a customer's account simply because it disagrees with the views expressed by the customer. Where there are allegations that a customer's on line activity has violated the legal rights of a third party, CENTREHOST will not substitute itself for a court of law in deciding tort claims raised by the third party.

Abuse of the law:
CENTREHOST's services may be used for lawful purposes only.
Illegality includes but is not limited to: drug dealing; attempting without authorization to access a computer system; pirating (distributing copyrighted material in violation of copyright law, specifically MP3s, MPEG's, ROMs, and ROM emulators); gambling; schemes to defraud; trafficking in obscene material; sending a message or having content that is obscene, lewd, lascivious, filthy, or indecent with intent to annoy, abuse, threaten, or harass another person; threatening bodily harm or damage to individuals or groups; violating UK. export restrictions; stalking; or violating other state or federal law such as the Electronic Communications Privacy Act the Computer Fraud and Abuse Act, or the Economic Espionage Act.

Linking to illegal material is also prohibited.

CENTREHOST reserves the right to check system files, email, and other data on our servers for illegal content and materials, or for any other reasons deemed necessary.

Pornography: Pornography and sex-related merchandising, or links to such material even if legal, is not an acceptable use of CENTREHOST's servers.

Abuse of CENTREHOST's Server Resources:
Running programs in the background on a CENTREHOST's server without CENTREHOST's prior written authorization, or running chat rooms, Internet Relay Chat, IRC bots, and the like are not acceptable uses of CENTREHOST's servers. Further, any usage of twenty percent (20%) or more of our system resources is an undue burden on our system and is unacceptable.
If your usage ever exceeds twenty percent (20%) of system resources, you will be contacted and asked to eliminate the problem.
In addition, any domain that exceeds ten gigabytes of bandwidth traffic can be terminated without prior notice.

Hacking/Cracking:
CENTREHOST reserves the right to report illegal activities to any and all regulatory, administrative, and/or governmental authorities for prosecution.

OTHER BEHAVIOUR:
The following examples of unacceptable behaviour are non-exclusive, and are provided for guidance purposes.
If you are unsure if your actions will be a violation of our policies please ask abuse@centrehost.co.uk.

Server broadcast messages or any message sent on an intrusive basis to any directly or indirectly attached network. Attempt to circumvent any user authentication or security of host, network, or account. Accessing data not intended for user.

Probing the security of any network. Spawning dozens of processes. Port scans, ping floods, packet spoofing, forging router information, Denial of Service attacks, sniffers, flooding, spoofing, ping bombing, smurfs, winnuke and teardrop. Promulgation of viruses. IRC bots such as eggdrop or BitchX.

Any activity, whether or not the intrusion results in the corruption or loss of data, will be investigated and proper action taken.

The presence of any of these programs, whether or not run, will result in action against the user including suspension or termination.

CLIENT RESPONSIBILITY:
The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for securing their username/password.

Use of CENTREHOST's service requires a certain level of knowledge in the use of Internet languages, protocols and software. This level of knowledge varies depending on the anticipated use and desired content of the web space by the client.

The following examples are offered: Web Publishing: requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound image mapping, etc.

FrontPage web publishing: knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability.

CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands Perl, CShell scripts, permissions, etc.
Mail: a use of mail clients to receive and send mail, etc. The client agrees that he or she has the necessary knowledge to create and maintain their web space.
Client agrees that it is not the responsibility of CENTREHOST to provide this knowledge or support outside matter specific to CENTREHOST's servers.

CREDIT / PAYMENTS:
We are unable to offer any form of credit.
If your account/service is activated before any payment is made then payment must be sent in full by return.